Outcomes

The staff at Foundations For Living would like you and your family to have the best possible experience while in our care. Our goal is to exceed your expectations. A patient satisfaction survey is given to residents and stakeholders after receiving care, and these surveys provide Foundations For Living with important feedback regarding our services. The survey asks residents to score the statements related to the care they received on a 1 – 5 scale, with 5 = strongly agree and 1 = strongly disagree. Here’s how patients rated us for year-end 2016:

Patient Satisfaction


4 out of 5 = I felt Safe while I was there

 


4.5 out of 5 = The therapy was helpful to me



5 out of 5 = I had input into my treatment goals

 


4.5 out of 5 = Overall, I was very satisfied with my treatment

 

Stakeholder Satisfaction


4.25 out of 5 = Programming the resident received during his/her stay

 


4.4 out of 5 = Overall experience of the resident while at the facility

 


4 out of 5 = I recommend this facility to someone needing treatment

 

Patient & Stakeholder Testimonials

“The communication from staff to caseworker was wonderful.”

“All the staff have been extremely open in their communication and are extremely helpful.”

“My overall experience was great. I found the staff to be very professional.”

“Excellent programming!!!”

“I loved me Therapist and QMHS worker.  They were great to work with.”

“Staff were knowledgeable regarding the youth’s background and performance in the facility.”

“Made huge stride in your program; she had been in one placement prior to FFL which was not successful. My probationer advised later that she felt FFL provided her with the right tools to be successful and that the staff actually cared about her and her progress.”

“I was very pleased with my stay and changes I had during my stay at your facility.”

“Great experience with Foundations.”

“Staff was great, treatment was great, whole experience was great.”

“I am pleased with the progress made by the client during her stay. I also had great communication with her QMHS.”

“Great service.”

“Keep up good work.”